Frequently Asked Questions About Roofing

The simple answer is “yes”! The longer answer is you get the two best warranties in the business.

“Why two warranties?” you ask. Every roof should actually come with two warranties. A manufacturer’s warranty covers your shingles and system components, while a craftsmanship warranty covers the installer’s labor.

Manufacturer’s Warranty

As a Master Elite roofing contractor certified by GAF, Warner Roofing & Restoration has the ability to offer the best manufacturer’s warranty on the market.

For single-family residential properties, this means you have the ability to get a lifetime warranty on the system with a 50-Year Sure Start. What this means for you is that if you’re in that same residence for 49 years and the shingles start to fail, a new roof (labor included) will be provided at no charge.

Craftsmanship Warranty

Warner’s craftsmanship warranty is 10 years from the completion of your project. The industry norm is two years. That’s five times better than most of our competitors! We can offer this because we believe in our installations.

Yes. Warner Roofing & Restoration was started in Rockford, IL because Scott Warner and his family were born and raised here. We went to grade school, high school, and junior college here, and we’re all building our families and careers here.

From the installation materials to the guys doing the installation, Warner Roofing & Restoration keeps it quality. We are one of the few companies that actually uses our employees to do installations. When you take notice of the care the crew puts into installing your new roof, you’re likely to see a lot of the same friendly faces if you call us in the future to be inside your home to help rebuild in the unfortunate event you need our restoration services.

We do offer them in special circumstances because we understand there is a demand for this service and don’t ever want to have to turn down a customer. That being said, we strongly discourage this practice.

Doing a layover leaves us unable to get down to the substrate via a full tear-off. That leaves the door open to certain limitations when it comes to applying a warranty to the roof. We assess each roof and give you ample information and insight to make the best decision for your situation.

As discussed above, Warner Roofing & Restoration employs our own roofing labor. However, depending on the situation and need for quick turnaround, we do employ the help of subcontractors from time to time.

Call Warner Roofing & Restoration first. A Warner sales representative will come out, perform a free inspection, make any short-term repairs that may be necessary, and walk you step by step through the insurance process. We give honest assessments first. If we believe you do not have enough damage to warrant calling in a claim, we let you know that.

Yes! Anyone who refers someone to Warner Roofing & Restoration for a full roof replacement or a full water restoration job receives a check for $100. That’s right — if you’re out for coffee with a friend who says they have roof or water issues and you tell them to call us, you just made $100. It’s that easy!

While the money is a motivator for someone to refer a friend to us once, we’ve found that after that customer thanks you for the outstanding work we provided, the motivation changes to wanting to help more friends find us for quality work. Of course, you still get paid for making any future referrals!